We are currently assisting a leading company in their search for a skilled PSP Analyst to join their Payments and Finance team. The ideal candidate will be detail-oriented, data-driven, and experienced in managing payment service providers (PSPs) with a focus on reconciliation, reporting, and process optimization.

Responsibilities:

Reconciliation & Transaction Monitoring

• Perform daily reconciliations of PSP transaction data (deposits, withdrawals, chargebacks, refunds) against internal records.
• Monitor and ensure the accuracy of transaction flows across multiple PSPs.
• Investigate and resolve discrepancies, such as missing funds or duplicate transactions.

Reporting & Analysis

• Prepare regular reconciliation reports (daily, weekly, monthly) for Finance and Operations teams.
• Track settlement timelines, processing fees, and net revenue received.
• Identify and escalate anomalies such as chargeback spikes, settlement delays, or suspicious activity.

Stakeholder Coordination

• Act as a point of contact with PSPs to clarify transaction or settlement issues.
• Collaborate closely with internal departments including Finance, Risk, Compliance, and Customer Support to resolve disputes and ensure smooth payment operations.

Systems & Data Oversight

• Ensure accurate configuration of MID (Merchant ID) accounts and PSP mappings within payment systems.
• Maintain and improve reconciliation tools and automation solutions (e.g., Excel, Power BI, or other tools).

Compliance & Audit Support

• Provide necessary documentation and transaction logs for internal and external audits.
• Ensure adherence to regulatory and reporting standards in payment processes.

Candidate Profile:

• Bachelor’s degree in Finance, Economics, Business, or a related discipline.
• Minimum of 4 years’ experience in payments, fintech, or financial operations, with at least 2 years managing PSP relationships.
• Strong understanding of payment infrastructures, gateways, card networks, and compliance requirements.
• Demonstrated experience in vendor negotiation and relationship management.
• Proficient in Excel and other analytical/reporting tools.
• Strong communication and collaboration skills, with a proactive, problem-solving mindset.
• Comfortable in a fast-paced, high-growth environment.

If you're looking to make an impact within a dynamic and collaborative team, we’d love to hear from you.