Our client, one of the fastest growing games providers in Europe is looking for a passionate Key Account Manager to join the team in their Malta office. If you really love what you do and ensure the quality of your customer relationships match the quality of the products you’re representing then this role could be for you!

Responsibilities:

• Acting as main point of contact and providing high level of customer service for your clients;
• Managing multiple clients in a professional and organized manner;
• Managing the day to day relationship with our customers as well as revenues across a portfolio of products including Slot games, Scratchcards and Instant Win;
• Establishing and maintaining strong customer relationships with relevant stakeholders within your clients organization;
• Working with clients to gain insight in product performance and complete regular client review meetings;
• Monitoring the performance of promotional campaigns and identifying problems or issues that may arise;
• Deliver client revenues in line with company forecasts;
• Contributing to meeting agreed KPIs;
• Keeping up to date with new information, policies and regulations which are updated from time to time;
• Promoting company products and promotions, whilst keeping up to date with the latest offerings;
• Contributing to the ongoing development and improvement of the company customer experience;
• Attending and representing the company at events and exhibitions tailored to the iGaming Industry where requested;
• Assisting with other needs which may arise from time to time.

Requirements:

• A proven track record and minimum of 2 years working in Commercial or Account Management;
• Self-starter and motivated person to succeed both in a team environment and as an individual;
• Ability to work independently, and possess strong organizational and time management skills;
• Outstanding communication and presentation skills;
• Good problem solving skills with a proactive approach;
• Strong drive for achieving and exceeding targets;
• Ability to understand and manage commercial agreements;
• Proficiency in English, any other languages are a plus.

Please note this is an office based role.